Your Privacy Matters to Us

Privacy Policy

Last Updated: [02/04/2025]

Maverix Movers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, phone number, email address, postal address.
  • Booking & Service Details: Moving location, service preferences, and payment information.
  • Website Usage Data: IP address, browser type, operating system, and website interaction data.
  • Communication Data: Emails, inquiries, and customer support interactions.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our moving and waste removal services.
  • To process payments and issue invoices.
  • To communicate with you regarding bookings, inquiries, and customer support.
  • To improve our website, services, and user experience.
  • To comply with legal obligations and prevent fraud.

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual Necessity: When processing is required to provide our services.
  • Legitimate Interest: For business operations, such as improving our services.
  • Legal Obligation: When required by law.
  • Consent: Where applicable, such as marketing communications.

4. Data Sharing & Disclosure

We do not sell your personal data. However, we may share your data with:

  • Service Providers: Third-party partners who assist in service delivery (e.g., payment processors, logistics providers).
  • Legal Authorities: When required by law or to protect our business.
  • Business Transfers: If our company merges, is sold, or undergoes restructuring.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data (subject to legal requirements).
  • Restriction: Request to limit how we process your data.
  • Objection: Object to data processing in certain circumstances.
  • Data Portability: Request to transfer your data to another service provider.

To exercise your rights, contact us at maverixmovers@gmail.com .

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure.

8. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more details, see our [Cookie Policy].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies and practices.

10. Updates to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Maverix Movers

Email:
mavericksmovers@gmail.com

Phone:
+44 7404 280235